Privacy & Cookies Policy

This policy applies to the website www.boardingrecovery.com and governs how we handle the privacy of everyone who visits it. It was last updated in June 2026.

Who we are

Boarding Recovery is an organisation of accredited psychotherapists and counsellors specialising in working with boarding school survivors. We are the data controller for this website for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

This website does not have user accounts, shopping baskets, or contact forms. We do not directly collect personal information such as names or email addresses through the website. If you contact an individual therapist listed on our Find a Therapist page, you are contacting them directly; any information you share is handled by that therapist under their own privacy arrangements.

If you give your consent (see Cookies section below), we collect anonymised data about how visitors use the site through Google Analytics. This may include your approximate location (country/region), the pages you visit, and your browser type. This data is used solely to help us understand how people use the site and improve it.

Cookies and similar technologies

Cookies are small text files placed on your device. We use them only as described below. Under the Privacy and Electronic Communications Regulations (PECR), as amended by the Data (Use and Access) Act 2025, we must obtain your consent before placing any non-essential cookies.

Strictly necessary cookie (no consent required)

We set one first-party cookie, br_cookie_consent, to remember your cookie preference (accepted or rejected). This cookie is essential to make the consent banner work correctly. It does not track you and contains only your preference and the date you gave it. It expires after 365 days.

Analytics cookies — Google Analytics (consent required)

With your consent, we load Google Analytics (measurement ID G-9FZW725T9W) on every page of the site. Google Analytics sets cookies (including _ga and _ga_*) that collect anonymised information about how visitors use this website — for example, which pages are visited and how long visitors stay. Google may also receive and process this data for its own purposes. Because Google acts as more than a pure processor, these cookies are not essential and require your consent. Google's own privacy information is available at policies.google.com/privacy.

YouTube video cookies (consent required)

Our Resources page includes three videos hosted on YouTube (Google LLC). YouTube embeds can set cookies and similar identifiers on your device, including for advertising personalisation, even if you do not click play. We therefore show a click-to-load placeholder instead of loading the video automatically. The YouTube embed (and YouTube's cookies) will only load if you click the play button and you have accepted cookies. YouTube's privacy policy is available at policies.google.com/privacy.

Your cookie choices

When you first visit the site, a banner asks you to accept or reject non-essential cookies. You can change your mind at any time by clicking the Cookie settings link in the footer of any page. Clicking “Reject all” will stop Google Analytics and prevent YouTube videos from loading automatically, but you can still watch them by clicking the play button (you will be prompted to accept cookies at that point).

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling all cookies may affect how some parts of the site work.

Legal basis for processing

Where we process personal data (e.g. anonymised analytics data collected after you consent), we rely on your consent as the lawful basis (UK GDPR Article 6(1)(a)). You can withdraw consent at any time using the Cookie settings link above; withdrawal will not affect the lawfulness of any processing carried out before you withdrew consent.

How long we keep data

Analytics data held by Google is retained for 14 months from the date of collection (the default retention period we have set in Google Analytics). The br_cookie_consent cookie expires after 365 days. We do not hold any other personal data on our systems.

Sharing your data

We do not sell, rent, or trade your personal information. Where analytics data is collected, it is shared with Google as our analytics provider. We do not share any data with other third parties for their own marketing or advertising purposes.

External links

This website contains links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

Social media

We may share links to our content on social media platforms. Each platform operates under its own terms and privacy policy. We will not ask for personal or sensitive information through social media; if you wish to discuss anything sensitive, please contact us by email or telephone.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have your data erased, to restrict or object to processing, and to withdraw consent at any time. Because we collect only anonymised analytics data (which cannot be linked back to an individual once collected), exercising some of these rights may not be possible in practice for analytics data. To make a request or ask a question about your privacy, please contact us via the details on the Find a Therapist page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this page periodically.